FAQ’s

General Questions

    1. What is this?
      • We are an online marketplace for creatives and entrepreneuers.  We provide a platform for sharing and selling of handmade items at a low cost to vendors of 10% on sold items.  You can purchase directly from Artists and Creatives knowing that they beneifit from the sale
      • Additionally, we support New Mexico non-profit organizations through auction fundraising. Because we value artists and entrepreneurs, the artist gets to set the terms of the auction in collaboration with a non profit of choice.  Your auction purchase is two fold: You will support and artist AND a nonprofit. Our auction fee is 20%.
    2. Can I message a vendor?
      • Yes.  Simply register with us and you can interact with our vendors.
    3. What do you sell?
      • We provide a platform so Entrepreneurs and Artists can share and sell what they make and create.
    4. Join our mailing list



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Non-Profit Vendor Questions

  1. How does this work?
    • The benefit is twofold. Non Profit Organizations can bring in money and Artists/Creative Entrepreneurs make money.
    • Auctions are for fundraising. Our vendors can run an auction on your behalf and you can auction your handmade donated items.
    • You can start you auctions weeks before your event and finish them at your event.
  2. Why only New Mexico Non-profit Organizations?
    • It is important to us to make a difference in our local area.
    • If there is demand, please contact us. We can expand by setting up other marketplaces.
  3. What can we sell?
    • This site is intended to support Creative entrepreneurs and Artists.  You can only sell handmade items
    • If there is demand for a local auction site that sells everything, please talk to us. This can be set up.
  4. How do I set up my store?
  5. What about taxes?
    • Applicable Sales Tax is collected at point of sale and distributed to you. You are responsible for all your organizations required taxes.
  6. What about shipping?
    • When a vendor runs an auction on your behalf, They will handle shipping.
    • A non profit organization selling a donated item is responsible for shipping.
  7. Can we use your service for our fundraising events?
  8. We have donated items that are not handmade, can we auction those?
    • NO. Not on this site.  We are open to creating an an auction site for all your items if there is demand. Please contact us.

Seller Questions

  1. How do I apply?
    • Click on the Login/Register button at the top of the page
    • Click on Sign up and a registration page will appear.
    • Fill out Registration and be sure to check the box “apply as a vendor” (We also register customers).
    • Click “SIGN UP”
    • An application will appear.  Please fill out the applicacation and submit it to us
    • When approved you will get an email from us.  Login and navigate to “manage my store”
  2. What are the fees?
    • We charge a 10% sellers fee at point of sale.
    • Auctions require more work from us and the fee is 20%
    • We collect shipping and applicable taxes and give them to you
    • Sellers pay credit card/paypal transaction costs
  3. How do I get Paid?
    • We use Paypal for secure processing. All payments are distributed at point of sale along with shipping and applicable sales tax.
  4. Do I have to live in Santa Fe?
    • We welcome creatives from anywhere.
    • Non-profit Organization must be from New Mexico.
  5. What can I sell? 
    • You can sell anything you make or create: Art, inventions, software, books, etc
    • Non-profit organizations can post donated handmade items and creations.
  6. How do I set up my store?
  7. How do I set up a product post for different sizes/colors of the same product?
  8. What about taxes?
    • As contractors, vendors are responsible for their taxes.
    • We collect applicable sales tax and give it to vendors.
  9. What about shipping?
    • Vendors set their shipping.  We collect the shipping and give it to the vendors.
  10. Can I auction an item?
    • Yes, Auctions are for fundraising. Simply choose an ArtofSantaFe non-profit vendor and communicate with them. You can determine the terms and sale price of your auction.

FundRaising Auction Questions

  1. How do I list an auction?
  2. Do all auctions have to be fundraisers?
    • Yes.  We want both the artist and the non-profit to benifit from auction sales. Artists have value with their creations and non-profit organizations can assist with the sale.  Strive for win/win. Please communicate with non-profit.
  3. What can I auction?
    • Non Profit Organizations can list donated handmade items.
    • Vendors can auction what they create.How do you distribute donation?
      • We are simply a platform.  We provide the service to share and sell items and to list auctions in collaboration with non-profit organization. We push the donated cash amount for you to your designated non-profit.  They will issue you a cash donation receipt.  Or records show that the vendor made an item sale and donated cash to the non profit.
  4. How do you distribute donation?
    • We are simply a platform.  We provide the service to share and sell items and to list auctions in collaboration with non-profit organization. We push the donated cash amount for you to your designated non-profit.  They will issue you a cash donation receipt.  The vendor made an item sale and as a service, we push donated cash to the non profit.
  5. What about taxes?
    • We collect applicable sales tax and it is given to the vendor at point of sale.  Your cash donations are sent to the non-profit. They will issue you a reciept.
  6. What about shipping?
    • Shipping is collected and distributed to the vendor at point of sale
  7. I want to donate to a non-profit that is not listed here. How can I do that?
    • Please send us the New Mexico non profit name.  We will contact them and invite them to join.  If you have a relationship with them, you can tell them about us and invite them as well.  Of course, you are free to donate to them directly if they are not listed with us.
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